Marcopolis.net Video Interview with Felix Nyarko-Pong, CEO of UniBank, also available here http://marcopolis.net/unibank-ghana-best-banking-customer-service-delivery-2407.htm
Felix Nyarko-Pong, CEO of uniBank Ghana, talks about the importance of excellent customer service delivery and discusses the fact that having a good understanding of SME customers is a clear competitive advantage. uniBank Ghana was incorporated as a private company in December 1997 to operate as a bank. It is a wholly owned Ghanaian and authorized to undertake a broad range of banking business. The bank opened its door to customers in January 2001.
To read the full transcript of the MarcoPolis interview with Felix Nyarko-Pong, CEO of UniBank, visit Marcopolis.net http://marcopolis.net/unibank-ghana-overview-of-the-financial-and-banking-sectors-in-ghana-0108.htm