Download Living Service by Marc Silvester - mirror 1 ---> http://po.st/bQGKjn mirror 2 ---> http://tinyurl.com/pkg2sk7 mirror 3 --> http://q.gs/9283027/living-service ---------------
Synopsis: Quality service is crucial in today's business world and Living Service shows you how to deliver your service efficiently and at a competitive price, by adapting and evolving to your customer needs.
Living Service provides an insight into the success of Fujitsu, where this new approach is already delivering extraordinary benefits, including: 30% faster deployment of services; 30% greater reliability in service provision; 15% saving on costs. It provides the new competitive weapon, which is set to do for service industries what Toyota's lean production did for manufacturing industries.
Or