Most of the people generally dislike automated calling services that the main reason, why customers avoid pushing numbers on the phones as they are willing to talk to the live operator in order to solve their queries whenever they want to solve them.
With live chat software, an ability to assist clients as per their present need is fulfilled just with a single click. That’s why most of the business wants to impart live chat support software for running their business more smoothly. See more about live chat support software in this video.

See more- https://www.livechat99.com/