http:www.callshaper.com/superior-lead-management/

Grade your Agents as you listen to their calls and run reporting for historical views!
Some companies offer this feature (if they offer it at all) as a separate add-on to the system (and invoice). We believe improvements and features like this only make our product BETTER.

CallShaper, LLC
5009 Honeygo Center Dr Ste 205 Perry Hall, MD 21128
1-888-276-1370
[email protected]