In this webinar we will show you how automation and views in Vtiger can help you free up valuable time so your support agents can focus on resolving issues on time.
We will walk you through a full cycle from case creation to resolution and closure and illustrate how Vtiger can offload mundane and time consuming tasks. Specifically, we will address automated case routing and assignment, notifications and alerts, and layout customization (to ensure your agents see what they need to see).