Next Media: US stores use Wi-Fi to track customers

Malay Mail 2018-05-28

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Major retailers in the United States are rolling out indoor Wi-Fi location tracking technology to keep tabs on their customers. According to MIT Technology Review, stores including Home Depot, Nordstrom and American Apparel use technology that tracks Wi-Fi signals emitted from customers' smartphones and log data about their behavioral information. Firms triangulate Wi-Fi signals to determine the position of smartphones and collect information through a unique identifier from smartphones, called a MAC address. — Reuters

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