First broadcast 25th March 1971.
Beryl becomes acutely aware of her 'common' demeanour after Sandra is given a promotion at work. Sandra offers to treat her to elocution lessons as a birthday present, but it seems an uphill struggle.
Nerys Hughes - Sandra Hutchinson
Polly James - Beryl Hennessey
Fabia Drake - Mrs. Duval
Diana King - Mrs. Birkenshaw
Robert Raglan - Mr. Lloyd
Eunice Black - Manageress
Mary Jordan - 1st Customer
Gilly Fraser - Rosie
Shane Shelton - 2nd Customer