Is Walmart's AI Capabilities a Threat to Google Search? How Walmart's Generative AI Search is Reshaping the Retail Landscape

Benzinga 2024-03-11

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Walmart CEO Doug McMillon highlighted the company's new generative AI search capabilities on a recent earnings call, posing a potential challenge to Alphabet's online dominance. Walmart is aiming to users' shopping experience by integrating generative AI into its search capabilities, moving towards becoming a one-stop shop for needs rather than a place for individual item searches. Generative AI in retail is changing traditional search, offering more specific answers and personalized experiences that could increase direct loyalty to retailers.

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