Ofcom fines BT £17.5m for ‘catastrophic failure’ of emergency call system
Yorkshire Post
2024-07-22
Views 1.2K
Regulators have fined BT £17.5 million for failing to respond to a more than 10-hour outage of its emergency call system last summer. Ofcom said on Monday that the telecoms giant suffered a network disruption in June 2023 which lasted 10-and-a-half hours and hit 14,000 emergency calls from 12,392 callers.
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