Sagent is on a mission to modernize mortgage servicing — and CEO Geno Paluso is leading the charge. In this exclusive HousingWire interview, Paluso explains what makes the Dara platform stand out in a crowded field and how AI is delivering real, measurable results across operations.

From enhancing borrower engagement to fostering regulatory agility, Paluso outlines how Sagent is addressing inefficiencies that have long plagued servicers. He also explains why a transparent, human-centered approach to technology is crucial for fostering trust and achieving long-term success.