Zurich group chief customer officer Conny Kalcher shares how AI can improve communication with customers

Business Insider 2025-06-20

Views 47

Conny Kalcher, the group chief customer officer at Zurich, talks about how the insurance company is using AI and training its employees to better interact with customers.
Show more

Share This Video


Download

  
Report form
RELATED VIDEOS
Zurich group chief customer officer Conny Kalcher shares how AI can improve communication with customers
play
02:33

Zurich group chief customer officer Conny Kalcher shares how AI can improve communication with customers
Chime CMO Vineet Mehra says CMOs have to stay current with all the tools at their disposal, and focus on their future customers
play
01:44

Chime CMO Vineet Mehra says CMOs have to stay current with all the tools at their disposal, and focus on their future customers
Chime CMO Vineet Mehra says CMOs have to stay current with all the tools at their disposal, and focus on their future customers
play
01:44

Chime CMO Vineet Mehra says CMOs have to stay current with all the tools at their disposal, and focus on their future customers
Future of CMO : Comment le Printemps travaille une expérience couture pour les Very Important Customers (VIC) ?
play
09:35

Future of CMO : Comment le Printemps travaille une expérience couture pour les Very Important Customers (VIC) ?
This Long-Time Google Insider Shares The Ways Search Data Affects How Customers Choose Where to Eat
play
16:54

This Long-Time Google Insider Shares The Ways Search Data Affects How Customers Choose Where to Eat
FTC Sues AI Schemes for Deceptive Claims, Alleges Companies Used AI to Defraud Customers
play
00:39

FTC Sues AI Schemes for Deceptive Claims, Alleges Companies Used AI to Defraud Customers
Microsoft & CNBC-TV18’s AI for ALL Awards | Future Generali wins in the category ‘Engaging Customers with AI’
play
00:45

Microsoft & CNBC-TV18’s AI for ALL Awards | Future Generali wins in the category ‘Engaging Customers with AI’
AI S47-Why Customers Hate Voicemail & Love AI V2
play
01:09

AI S47-Why Customers Hate Voicemail & Love AI V2
Fundraising industry uses AI to target customers
play
01:48

Fundraising industry uses AI to target customers
Customers slam company on social media after using AI
play
04:18

Customers slam company on social media after using AI
How AI Chatbots Engage Customers in Real Time on Your Website
play
02:11

How AI Chatbots Engage Customers in Real Time on Your Website
British store trials AI to spot customers not wearing face masks
play
01:15

British store trials AI to spot customers not wearing face masks