http://www.ibm.com/software/rational/info/innovation/?cm_mmc=agus_itesdrat-20090909-usitn220-_-n-_-az1-_-b

Al Zollar of IBM speaks about how products are now being made to be more intelligent, making it possible to have smart meters and smarter utilities. In addition, these smart products can provide insight into how to better manage the service that the products provide.