The fast pace of our lives does not often allow us the time to really stop and engage in genuine communication with others. This can result in miscommunication and complications in the long run. Empathetic Listening is a way of listening and responding to another person that improves mutual understanding and trust. It is a process of seeking to hear from others, which opens up the communication process. Here is a presentation that highlights the benefits of empathetic listening skills and ways to improve it.