"Richard Jarvis presenting at Cloudforce London about the benefits of integrated systems, automated processes and collaboration on the Force.com platform. He provides a compelling narrative about 'One IRM', a company-wide project developed to improve cross-departmental collaboration. Among the benefits he cites are:

Cross-company visibility
Seamless integration from opportunity to services team
Chargeable utilization up by 2% to 80%
Increase in fees per consultant
Can manage project margins for the first time
An increase in 200 – 300 day projects"