002-Defusing Angry Customer - Part 2 of Free Online Video Training
rbacal
2013-05-02
Views 144
In part 2 of our interactive video series on dealing with angry customers, you'll hear a completely rage filled discussion of a customer and a customer service rep. For instructional purposes, let's see if you can figure out how well the rep did. Some answers will be provided in the next training session (2a)
Report form
RELATED VIDEOS
