Kallideas is an Italian fast growing group in the IT industry, active in designing, developing and maintaning services and technological solutions acting both on automation of communication and knowledge processes than on the increase of the interaction channels. We are referral partner in the Italian market for worldwide technology leaders like Nuance for Speech Recognition Systems, with whom cooperates at European level driving innovative projects. Our customers and projects invlove the main TLC, Finance and Consumer Goods companies. Our approach is focused developing innovative projects trough integration of state of the art technologies, that combine the most advanced interaction interfaces with sophisticated solutions to manage data and knowledge. We creatively integrate: • ASR (Automatic Speech Recognition) • AI (Artificial Intelligence) • Humanlike Interaction • Interaction management solutions & design • Knowledge management application • .....