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Hannahmitchell985 2015-09-12

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Online Reputation Management
 
If you have a business in today's contemporary world, you understand that it's not a question of whether you have an online presence or not. It's now a matter of exactly what that online presence is. You need to know how people perceive your brand and whether that perception matches the one you want established. It's not smart to simply let things fall where they might when your online track record is included. Companies cannot just let other people determine what their brand is, they must be the one on top of it controlling the narrative.
This is where online reputation management can be found in.
 
What is online reputation management?
 
Online reputation management is the practice of taking charge of a brand's credibility on the web. It includes constant monitoring and making certain that the understanding of a business remains on the favorable side by improving favorable material and reducing the visibility of negative material.
 
Why is online reputation management important?
 
Everyone is online nowadays. Your consumers have social media accounts, your rivals have a website, and your potential customers are searching discussion forums for item reviews. There is no leaving the power of the web and how it's ended up being the utmost source of company for a lot of brands.
Studies have shown that 75 % of prospective customers inspect reviews first before they buy and four from five of them select the competitors after reading one bad review. That's eighty percent of new consumers lost due to a potentially mishandled online track record.
Take control of what your clients see online and do not let others-- your dissatisfied customers or rivals-- do it for you. Or it's eighty percent of your new customers out the door prior to they even reach it.
 
How do you go about handling your online track record?

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